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From reactive data entry to proactive deal management.
Loan Management SaaS
UX / UI Designer
Available for senior IC and lead roles, 2026
I'm Gadiel Alcántar, a senior product designer working at the intersection of research, systems thinking, and AI. The job usually starts with an audit, not a screen.
Currently
Metova
Based
Mexico
Since
2018
Selected work

From reactive data entry to proactive deal management.
Loan Management SaaS
UX / UI Designer

Designing trust into a system you can't see.
Data Privacy SaaS
UX Lead

An audit that became the redesign.
Fintech / Digital Banking
UX Researcher & UX Designer

Cutting accident-claim resolution from a year to weeks.
Claims Management
UX Designer

Restoring credibility to an athlete performance platform.
Health & Performance
UX Designer

Two products, one workflow: a survey builder and the iPad app that runs it.
Field Operations Software
UX Designer · Research lead
Approach
01
The most useful design move usually happens before any screen does. It happens in the audit, the interview, the question nobody wanted to ask.
02
When the underlying mental model is broken, a refresh just polishes the confusion. Move the structure first; the surface follows.
03
Privacy, claims, biometrics, lending. The work users can't see still has to communicate itself clearly. Trust is a design output.